款式

English

Style

中文

WHITE SAGE 白鼠尾

WHITE SAGE

VANILLA 香草

VANILLA

SANDALWOOD 檀香木 

SANDALWOOD

RED ROSE 紅玫瑰

RED ROSE

PALO SANTO 秘魯聖木

PALO SANTO

OPIUM 鴉片

OPIUM

MUSK 迷人麝香

MUSK

LAVENDER 薰衣草

LAVENDER

LOTUS 蓮花

LOTUS

JASMINE 茉莉花

JASMINE

DRAGONS-BLOOD 龍血

DRAGONS-BLOOD

COCONUT 椰子

COCONUT

PATCHOULI 廣藿

PATCHOULI

【產地】印度人手製作

【尺寸】3.5cm(高) / 底直徑1c

【包裝】每個長方盒內有40粒倒流香(可作塔香使用)，供燃燒塔香時使用，建議採用本公司的香盒或香盤。

【時效】每粒燃燒時間約 20 分鐘，塔香香味濃郁，視乎房間大小，餘香還能持續20至30分鐘。

【用途】採用天然高級物料制作，塔香適合冥想、提神、淨化空間，特別適合短時間使用, 例如睡前，淨化首飾，趕著出門口前等等。

倒流圓錐香薰(塔香)，40粒香錐長方盒裝 (13種味道)

蠟燭及香薰產品

擺設及裝飾

Furnishing and decoration

Candle and aromatherapy product

【Country of Origin】Handmade in India

【Size】3.5cm (H) / bottom diameter 1cm

【Packaging】There are 40 pieces of backflow incense (can be used as incense cone) in each rectangular box, which is used for incense cone burning. It is recommended to use our company's incense box or incense plate.

【Aging】 The burning time of each cone is about 20min. The incense cone has strong fragrance and depends on the size of the room, the lingering fragrance may last for 20 to 30min.

【Use】 Made of high-grade natural materials, the incense cone is suitable for meditation, refreshment, and space purification, especially for short-term use, such as before going to bed, purifying jewelry, and before going out the door, etc.

Backflow Incense Cone, rectangular box of 40 cones (13 flavors)

Alrisun

有關保養注意事項： (如適用)
1.所有貨品提供7天有壞包換的服務，電子產品會提供一年保養，電子防潮箱和網絡機櫃提供5年保養, 保養期限請以代理商/供應商/生產商承諾的條款為準。
2.產品的保養及保證由代理商/供應商/生產商自行負責。產品的保養細則視乎生產商/供應商的政策而定。在保養期內，您可自行把產品交回生產商/供應商維修，請閱讀在包裝盒裹的保養證明書(如有)/ 包裝盒上的保養貼紙(如有)或下面的保養中心資料。
3.在保養產品時，您必須出示正本購買單據，並交到指定保養商地點。
4.有關在保養期內發生的任何問題/與代理商出現的任何客戶糾紛/問題，本公司絕無任何義務/權利介入/處理
5.我們有權(惟並無義務)按其絕對酌情決定對本條款及條件及任何資料，進行檢討修改、編輯或以任何其他方式作出變更，毋需另行通知。
6.如有任何爭議，我們保留最終決定權。
保養中心：壹壹科技有限公司
支援熱線：電話：2274 3388 WhatsApp: 9440 0002
電子郵件：cs@alris.com.hk
辦公地址：九龍觀塘興業街31號興業中心3字樓全層

Regarding maintenance precautions: (if applicable)

All products provide a 7-day exchange service for defective goods, electronic products provide a one-year warranty, electronic moisture-proof boxes and network cabinets provide a 5-year warranty. The warranty period shall be subject to the terms promised by the agent/supplier/manufacturer.

The maintenance and warranty of the product are the responsibility of the agent/supplier/manufacturer. The specific terms of the product warranty depend on the policy of the manufacturer/supplier. During the warranty period, you can return the product to the manufacturer/supplier for repair. Please read the warranty certificate (if any) included in the packaging box/ warranty sticker on the packaging box (if any) or the maintenance center information below.

When maintaining the product, you must present the original purchase receipt and submit it to the designated maintenance location.

Regarding any problems/disputes with the agent that occur during the warranty period, our company has no obligation or right to intervene/handle.

We reserve the right (but not the obligation) to review, modify, edit or make any other changes to these terms and conditions and any information at our absolute discretion without further notice.

In case of any disputes, we reserve the final decision-making power.

Maintenance Center: Yiyi Technology Co., Ltd.
Support Hotline: Tel: 2274 3388 WhatsApp: 9440 0002
Email: cs@alris.com.hk
Office address: Whole Floor, Prosperity Centre, 31 Hung To Road, Kwun Tong, Kowloon.

Warranty

保養條款細則

一般情況下訂單需約7-14個工作天處理及送遞發貨。

*配送依據訂單提供的地址處理，每份訂單只限送往一個地址。如要將貨品配送不同地址，請按不同地址分開下單，
* 運費指根據委託第三方速遞公司送件運費、包裝產品的人力及物資營運成本計算，並不等於實際速遞公司所收費用。
*目前只接受配送至香港，配送範圍包括香港島、九龍及新界。
*偏遠地區如沙頭角禁區內 / 塔門/ 大澳/打鼓嶺/ 吉澳/大嶼山/文錦渡/東平洲，東龍島 / 落馬洲 /梅窩/ 蒲台島/ 南丫島/ 長洲/羅湖/ 坪洲 除外。
*實際送貨時間將會根據閣下訂單內所挑選的貨品以及相關商戶的出貨時間計算。

*本店出貨時間 ：星期一至六，截單時間為上午9時正。
*本店有權隨時修改此條款而母須事先通知。如有任何爭議，本公司保留最終決定權。

【運費計算】
*偏遠或限制區域，有需要收取額外運費：
• 柏麗灣、馬灣、東涌、昂平360、石澳：+$250
•愉景灣：+$350
•沙田觀音花園、半山馬己仙峽道、柯士甸山道：+$300
1. 其他離島、禁區、及偏遠地區，未定附加費的，請向本店查詢附加費及送貨安排。
離島區、梅窩、貝澳、長沙、塘福、石壁、長洲、南丫島、坪洲、梅窩、大澳、大嶼山、愉景灣、馬灣、打鼓嶺、流浮山、米埔、荃灣屠場、羅湖、落馬洲、文錦渡、沙頭角等指定禁區內、貨櫃碼頭、香港赤鱲角國際機場或其範圍內、迪土尼樂園及迪士尼酒店等，暫未提供海外送貨服務，送貨地點只限於「香港特別行政區」範圍以內。
2.以下地區只派送至辦公/行政大樓：香港會議展覽中心、亞洲國際博覽館。
3. 若貨品到達物流公司後4天丙仍末能聯絡客戶安排派送，貨品則會被安排轉運到本公司的觀塘辦公室接待處提取，而本
公司將加收一次性港幣＄50之存倉費，而已繳付的運費將不作退款安排。
4.如客戶要求派送的指定地址没有電梯，物流公司不會安排上樓派送 ，並會聯絡客戶於地面取貨。如要求上/下樓梯
（8級樓梯起）：每層每件收 $100。
5. 如客戶提供其他非收貨本人之工作或住宅地址，若派送時出現任何問題，本公司一概不負責。
【順便智能櫃自取服務】
客人可於結帳時選擇指定的順便智能櫃自取貨件
訂購之貨品一般於2-3個工作天便可送抵指定的順便智能櫃，顧客隨即會收到由順豐速運發出的手機短訊或以電話通知取件，顧客必須前往詨智能櫃輸人取件密碼以提取貨件。顧客請於收到短訊後48小時內提取貨品。如對送貨有任何問題，可上http://www.sf-express.com/hk/tc/ 輸入運單號查詢，或致電順豐速運客戶服務熱線查詢

【自行取貨】
顧客可親身到達壹壹科技有限公司取貨。
地址：九龍觀塘興業街31號興業中心3字樓全層
辦公時間：星期一至五：上午9時至下午1時；下午2時至下午6時(星期六、日及公眾假期休息)
如客人須於辦公時間以外取貨，請先致電2274 2222聯絡我們預約。顧客自取不需要收取運費。



In general, orders require about 7-14 working days for processing and delivery.

Delivery is based on the address provided in the order, and each order is only limited to one delivery address. If you want to deliver goods to different addresses, please place separate orders for each address.

Shipping fees are calculated based on the delivery fees charged by third-party courier companies, as well as the labor and material costs of packaging the products. They do not equal the actual fees charged by the courier companies.

Currently, delivery is only available in Hong Kong, including Hong Kong Island, Kowloon, and the New Territories.

Remote areas such as Sha Tau Kok restricted area, Tap Mun, Tai O, Tat Tung Road, Kei O, Lantau Island, Man Kam To, and Tung Ping Chau are excluded.

The actual delivery time will be calculated based on the products selected in your order and the shipping time of the relevant merchants.

Our store's shipping time: Monday to Saturday, and the cutoff time is 9:00 am.

We reserve the right to modify these terms and conditions at any time without prior notice. In case of any disputes, our company reserves the final decision-making power.

[Shipping Fee Calculation]

Additional shipping fees may apply to remote or restricted areas:
• Park Island, Ma Wan, Tung Chung, Ngong Ping 360, Shek O: +$250
• Discovery Bay: +$350
• Shatin Kwun Yam Garden, Mid-levels Magazine Gap Road, Castle Peak Road: +$300
For other outlying islands, restricted areas, and remote areas where additional charges have not been determined, please contact us for additional fees and delivery arrangements.
Delivery is currently only available within the "Hong Kong Special Administrative Region" and excludes designated restricted areas such as outlying islands, Mui Wo, Pui O, Cheung Chau, Peng Chau, and residential areas in remote areas such as Sha Tau Kok, container terminals, Hong Kong International Airport, Disneyland, and Disney hotels.
The following areas are only delivered to office/administrative buildings: Hong Kong Convention and Exhibition Centre, AsiaWorld-Expo.
If the logistics company cannot contact the customer to arrange delivery after 4 days of the goods arriving at the logistics company, the goods will be transferred to our reception office in Kwun Tong, and a one-time storage fee of HKD $50 will be charged. The shipping fee will not be refunded.
If the customer requests delivery to a designated address without an elevator, the logistics company will not arrange for delivery upstairs and will contact the customer to pick up the goods on the ground floor. If customers request to go up/down stairs (starting from 8 steps): HKD $100 per floor per item.
If the customer provides a work or residential address other than the recipient's address, our company will not be responsible for any issues during delivery.

[Pick-up Service at EF Locker]
Customers can choose to pick up their goods at a designated EF Locker during checkout.
The ordered products are generally delivered to the designated EF Locker within 2-3 working days, and customers will receive a mobile text message or phone call notification from SF Express to collect the goods. Customers must go to the designated EF Locker and enter the pick-up password to collect the goods. Customers should pick up the goods within 48 hours after receiving the text message. If there are any delivery issues, customers can visit http://www.sf-express.com/hk/tc/ and enter the waybill number for inquiry, or call SF Express customer service hotline for inquiry.

[Self-pickup]
Customers can personally pick up their goods at Yiyi Technology Co., Ltd.
Address: Whole Floor, 3/F, Prosperity Centre, 31 Hung To Road, Kwun Tong, Kowloon, Hong Kong.
Office hours: Monday to Friday: 9:00 am to 1:00 pm; 2:00 pm to 6:00 pm (Closed on Saturdays, Sundays, and public holidays).
If customers need to pick up goods outside of office hours, please call 2274 2222 to make an appointment. No shipping fee will be charged for self-pickup.

Delivery Arrangement

送貨詳情

必須於收到貨品後七天內提出退換貨品/ 退款申請。
以下情況將不受換貨處理安排：
1.產品並未保持完好包裝，已受破壞，損毀或不完整
3.任何顯示不接受退貨的折扣產品，清貨產品或特齊產品。
3. 任何免費贈品、附件試用裝等禮品。
4. 未能出示產品銷售清單或購物單據巳經換貨一次。
5.已使用或因個人原因而造成任何損壞的商品均不能退換。
6. 一張訂單只可進行一次退款申請。

我們在退換之前，必須檢查及驗證退貨，如發現情況末能符合以上的退換規條，所有退貨將不獲退換。在退貨時，原來訂單的運費及處理費用(如有)將由顧客承擔，不便之處，敬請原諒。如您退回的貨品附送有推廣贈品或特價購買產品等，亦必須將該貨品一併退回，否則退換將不獲處理。
如發現退貨產品不符合本公司的退貨條款，將不獲處理，本公司保留權利，拒絕接納不合規的退貨或換貨，不便之處，敬請原諒。


退貨安排

You must submit a return/exchange or refund request within 7 days after receiving the goods.

The following situations will not be arranged for exchange:
1. The product is not in its original packaging, has been damaged, destroyed, or is incomplete.
2. Any discounted products, clearance products, or special products that explicitly state no returns.
3. Any free gifts, accessory trial products, or other promotional items.
4. Failure to present the product sales invoice or purchase receipt after the first exchange.
5. Goods that have been used or damaged due to personal reasons cannot be returned or exchanged.
6. Only one refund request is allowed per order.

Before processing a return or exchange, we must inspect and verify the returned goods. If the returned goods do not meet the above return and exchange criteria, the return will not be accepted. When returning goods, the shipping and handling fees (if any) of the original order will be borne by the customer. We apologize for any inconvenience caused. If the returned goods include promotional gifts or discounted products, they must be returned together. Otherwise, the return or exchange will not be processed.

If the returned goods do not meet our return policy, we reserve the right to reject the return or exchange. We apologize for any inconvenience caused.

Refund & Return Policy